Backbase, a digital banking software provider, has partnered with Swiss financial services consultancy Synpulse to support digital transformation for banks across Asia-Pacific.
The collaboration builds on their work with major Swiss financial institutions and aims to help APAC banks modernise customer experiences and improve operational efficiency.
The partnership combines Backbase’s Engagement Banking Platform with Synpulse’s regional expertise to offer strategy consulting, tailored platform solutions, and local implementation services.
“This partnership strengthens our ecosystem and ensures banks have both the architecture and specialised expertise needed to accelerate their digital transformation. Synpulse’s proven financial services expertise and understanding of regional markets make them an ideal partner to help banks deliver exceptional customer experiences across all touchpoints,”
said Riddhi Dutta, Vice President for ASEAN & South Asia at Backbase.
Yash Shah, Partner at Synpulse, said the collaboration would help financial institutions execute large-scale transformations with greater confidence.
“Our combined strengths will enable banks to unlock new growth opportunities and achieve digital transformation goals more effectively. Together, we provide financial institutions with the guidance and implementation capabilities needed to execute large-scale transformations with confidence.”
The initiative focuses on improving business outcomes through consulting and platform integration, enhancing customer acquisition, increasing wallet share, and reducing operational costs.
Local teams will provide market-specific insights and technical implementation, ensuring solutions align with regional needs.
The partnership will support a range of banking sectors, including retail, SME, and wealth management.
Backbase’s platform currently serves over 150 financial institutions worldwide, including APAC banks such as BDO Unibank in the Philippines, HDFC Bank in India, and Techcombank in Vietnam.
The company plans to expand its regional presence with a new office in Hong Kong later this year.
Featured image credit: edited from freepik
