Just before the COVID-19 pandemic, one of the leading private banks in Latin America made a strategic move: it began replacing its legacy card issuing system in a bold shift toward digital-first issuing.
That investment was quickly put to the test when later, during times of lockdown, the bank was tasked with issuing one million prepaid cards for a nationwide financial aid initiative.
The timeline? Less than 30 days from concept to delivery. Their investment paid off.
After acing that deadline, the bank expanded to serve fintechs and other banks across the region, enabling instant digital issuing, winning industry recognition for fintech innovation, and announcing plans to build a mobile wallet marketplace by leveraging its new payments infrastructure.
Intrigued? One thing is clear: in a rapidly evolving payment landscape, a card issuing platform must do more than issue cards.
OpenWay, the vendor of Way4, the top-ranked payment technology platform, explains why it is critical that issuers select software that lets them adapt fast and innovate without limits.
Card issuing—the new competitive arena
Once dominated by banks and card networks, the payment landscape now includes diverse players: digital wallets, BNPL providers, instant payment schemes, embedded finance apps, and central banks with CBDC (Central Bank Digital Currency).
Visa and Mastercard, too, are evolving beyond card rails to embed themselves in broader ecosystems.
The challenge for issuers is competing and coexisting in this fast-changing environment.
Whether launching a proprietary product or integrating with third-party services, our 5-point checklist for card issuers makes sure you’re ready for whatever comes next.
1. Hyperpersonalisation: data-driven, leveraging 24/7 online back-and-front processing
Personalisation means enabling real-time, data-driven experiences that adapt instantly to customer behavior.
OpenWay client Nets, a European issuer, lets cardholders convert purchases—one-time or bundled—into instalment plans instantly via POS or mobile.
Personalised checks of cardholder behavior are performed in real-time using both internal and external data.
This is only possible with a real-time architecture that unites front and back offices: a key feature of Way4, OpenWay’s digital payments platform and card management software.
With 24/7 online processing and event-driven decisioning, issuers deliver personalisation at scale—right when it matters.
2. Speed of launch: innovation can’t wait
Speed opens doors, whether entering a new market or enabling digital currency.
Timo, a Vietnamese digital bank, launched a full banking platform in just four months.
Thanks to Way4’s open APIs and microservices-ready architecture, every feature—from the bank’s unique online customer onboarding workflow to card management—went live fast and flawlessly.
When the digital tenge CBDC project launched, Way4 processed the first card-based transaction in Eurasia.
Since Way4 is a multi-asset payments platform with rich APIs, multiple banks were able to join the new CBDC ecosystem in a mere six weeks.
For banks and fintechs alike, choosing card issuing software with such agility can mean the difference between leading and lagging.
3. Reliability and uptime: every transaction counts
Consumers expect payments to work anytime, anywhere. That makes uptime a business imperative.
In East Africa, Equity Group uses Way4’s card management system across seven countries and delivers cards that utilise real-time FX rates worldwide.
Through live integration with its FX partner, the bank ensures optimal conversion at the point of authorisation.
Whether for FX, onboarding, mobile payments, or cross-selling partner products, uninterrupted service increases both trust and revenue.
Way4’s high-availability setup ensures transactions stay seamless.
4. Future-readiness: built for what comes next
New regulations and expectations arrive quickly. Successful card issuers need platforms built to evolve.
Startup Enfuce chose Way4 to become the world’s first public-cloud issuing processor, onboarding banks in just 4 weeks.
Now, they run over 16 million cards on Way4 for more than 35 banks, each with its own unique card offerings.
The company doubled revenue in 3 years while attracting global investors.
Way4 enabled Lotte Finance to launch BNPL in Southeast Asia, and SmartPay to become a wallet ecosystem that now serves 40M users and 700K merchants in just 4 years.
5. Vendor relationship: partnership drives progress
Technology doesn’t scale itself—people propel the growth.
The most agile issuers succeed with vendors who act as strategic partners.
From onboarding to product rollouts, close collaboration fuels faster launches and smarter adaptation.
Choosing a trusted partner in card issuing software is as important as the platform itself.
Your next step: make your platform your edge
Card issuing is evolving. To stay ahead, you need a card issuing system built for speed, personalisation, integration, and scale—with a partner that grows with you.
Download this checklist to discover what future-proof card issuing looks like with Way4.
Featured image: Edited by Fintech News Singapore, based on image by thanyakij-12 via Freepik
