Artificial intelligence (AI) is here to stay and for organisations, especially legacy ones, to stay ahead of the competitive curve, they must ensure employees understand and know how to utilise the technology. To achieve this, the Commercial Bank of Dubai (CBD) has partnered with Accenture, the firm specialising in information technology (IT) services and management consulting.
Through the new partnership, Accenture will help CBD employees achieve certifications in both data and AI as it launches an enterprise-wide data literacy programme, ‘CBD AI and Data for the Future’. As a result of this collaboration, CBD employees will be able to meet and exceed customer expectations.
Through this initiative, Udacity, part of Accenture, brings its combined expertise to the forefront, offering a future-ready digital upskilling programme that underscores the importance of data and AI in driving the bank’s digital evolution.
Max Di Gregorio, managing director at Accenture in the Middle East, said: “We are happy to offer this innovative programme that helps improve learning outcomes. As banking is quickly moving to digital, businesses that are building their digital core can improve their operations, increase revenue quickly, and improve the services they provide to their customers. This creates real value on a fast and large scale. CBD’s investment in making its employees digitally savvy gives it a big advantage.”
Enhancing CBD’s strategic transformation goals
CBD has aligned itself with the UAE’s vision for AI leadership and with the Accenture programme, the bank will be one step closer to achieving this, leveraging the power of data management, analytics, and AI to ensure enhancing customer experience and operational resilience.
Participants will also undergo thorough hands-on training to strengthen job readiness to maximise engagement and learning outcomes. Udacity is also incorporating premium services such as expert-led, interactive sessions focused on mastering complex concepts, tech talks offering insights on emerging trends and applications in data and AI and personalised Q&A sessions, courtesy of its 1,400+ mentors.
Ali Imran, chief operating officer at CBD, said: “Through this first-of-its-kind initiative, CBD is enabling workplace modernisation, fostering a culture of innovation, and setting a GCC-wide benchmark in data and AI upskilling. This programme demonstrates our commitment to delivering value-driven banking that empowers both our customers and the broader UAE community, ultimately providing the bank with a sharper competitive edge by ensuring our employees are future-ready.”
