In June 2023, digital payments organisation Checkout.com announced the launch of its Intelligent Acceptance platform to help firms boost their payment performance. Now, almost two years later, the firm reflects on the success of the product as it reveals Intelligent Acceptance generated over $10billion in additional merchant revenue.
Powered by over 20 billion data points and insights from Checkout.com’s global network, Intelligent Acceptance applies numerous optimisations at every step of the payment process (e.g, messaging, routing, authentication, credential lifecycle, and retries). The platform is constantly learning, meaning merchants can make their networks better with improved acceptance rates and lower costs, all while unlocking more revenue.
The product generated $5billion in additional merchant revenue just 15 months after its launch. Six months after achieving that milestone, Intelligent Acceptance surpassed $10billion in merchant revenue, generating $1billion every 35 days for global brands such as Vinted, Papa Johns, and Delivery Hero.
Commenting on Checkout.com’s role in Vinted’s success, Modestas Tursa, VP of payments at Vinted, said: “Delivering exceptional digital experiences is core to our mission of making second-hand first choice, and our partnership with Checkout.com has been instrumental in helping us achieve that.”
Increasing merchant acceptance rates
With over 60 million real-time optimisations performed across the payment flow each day, Checkout.com increased merchant acceptance rates by an average of 3.8 per cent in 2024.
The MENA region has seen an uptake in digital commerce adoption and shows no signs of slowing down as customer preferences are turning towards online shopping. Checkout.com has been able to capitalise on this evolving attitude as within the region specifically, Checkout.com witnessed a huge surge in digital payment volumes – between 2020 and 2023, they grew by 658 per cent.
“Doubling the amount of revenue generated for merchants at seven times the speed of last year shows the growing power of our network,” comments Daniel Linder, senior product director at Checkout.com. “With algorithms trained on billions of data points from Checkout.com’s entire merchant portfolio, every transaction processed by our customers strengthens the network.
“Building a global payments infrastructure is increasingly complex, especially with rising regulatory demands and evolving fraud tactics. For merchants, this complexity can widen the acceptance rate gap — sometimes by 10-15 per cent compared to in-person transactions — costing businesses billions in lost revenue. Our focus is on closing that gap, optimizing every transaction to ensure no revenue is left on the table.”
