Corridor Platforms, an AI governance solution provider, is joining forces with Google Cloud in a move to help financial institutions unlock the full potential of customer-facing generative AI applications.
Corridor Platforms has developed a new solution, GenGuardX (GGX), in partnership with generative AI governance experts at management consulting firm Oliver Wyman.
GGX delivers an AI governance platform that streamlines collaboration, ensures auditability, and helps set and maintain robust governance standards. The platform looks to address traditional risks, as well as emerging risks including hallucinations, PII leakage, new fair lending biases, and jailbreaking vulnerabilities.
The GenGuardX platform was tested through a joint initiative involving Google Cloud and a Tier 1 G-SIB banking client. During testing, the entities looked to ensure the solution’s readiness to meet the complex demands of regulated financial institutions navigating the adoption and governance challenges of generative AI technologies.
Corridor’s solution comes as financial institutions continue to make significant investments in generative AI capabilities. However, many face challenges in deploying high ROI customer-facing applications such as agent assist and Conversational IVR solutions.
As risk management and compliance teams grapple with the risks presented by generative AI while still waiting for regulatory precedents, Corridor’s GenGuardX platform aims to help bridge the gap between innovation and risk management for the financial industry.
Addressing risk management
Manish Gupta, CEO of Corridor Platforms, added: “Banks are on the brink of transformational gains from generative AI, but they need equally transformational risk management capabilities to experiment confidently while governing, validating, and managing these applications in a fast-evolving risk and regulatory environment.”
By combining out-of-the-box standardised evaluation metrics with continuous human-in-the-loop oversight, GGX empowers financial institutions to move from experimentation to production with confidence. Its robust post-production monitoring ensures that deployed solutions remain compliant and trustworthy while delivering high ROI at scale.
For Google Cloud users, Corridor’s GGX platform will be available as a fully integrated, easy-to-deploy governance solution allowing banks to leverage Google Cloud’s models and development tools while ensuring security, reliability, and compliance with industry and regulatory standards.
Toby Brown, managing director of global retail banking solutions at Google Cloud, said: “Our priority is helping banks realise tangible ROI from generative AI, but governing and monitoring the risks throughout model lifecycles can be a challenge. Corridor’s GGX platform can help our banking customers navigate this, accelerating their time to deployment and unlocking generative AI’s full potential.”
