Norwegian savings bank, Fana Sparebank, is building upon its customer-centric growth strategy by integrating the Tietevry Banking, the banking software provider, solution into its infrastructure.
The new partnership, which will come into effect from 1 April 2025, will enhance the Fana Sparebank mobile and self-service offerings, including the self-service loan management solution. This will be made possible due to the integration of Tietevry Banking’s core banking systems, card and payment services, and advanced financial crime prevention tools.
During the contract period, Fana Sparebank will migrate to Tietoevry’s modernised core banking system, providing the bank with greater flexibility and future readiness. Under the agreement, Tietoevry Banking will provide a modernised banking platform that ensures compliance with Norwegian banking regulations and security standards while delivering reliable, high-performance operations.
Working together for a better customer experience
Both parties aim to establish close collaboration around transaction and behavioral analytics, leveraging artificial intelligence to deliver deeper insights and better customer experiences.
Lisbet K. Nærø, CEO of Fana Sparebank, said: “We are committed to being a proactive bank with strong customer proximity. In a market where expectations for 24/7 digital access are growing – alongside the need for real human interaction when it matters most – we depend on robust, user-friendly tools. This partnership gives us access to a future-ready core banking platform and solutions that strengthen our digital interface, while increased flexibility allows our skilled employees to focus on what matters most.”
Endre Rangnes, CEO of Tietoevry Banking, added: “Being selected by Fana Sparebank for such a long-term technology partnership is a significant vote of confidence. It reflects how our modular, end-to-end platform meets the evolving needs of banks focused on usability, innovation, and secure delivery. Together, we will focus on innovation and technology leadership to bring new self-service solutions to market – fast.”
Inge Ådland, director of innovation and technology at Fana Sparebank, concluded: “This technology partnership addresses our need for new functionality with user experience at the center. At the same time, it ensures cost-effective operations, allowing us to remain a positive force for growth and development in the lives of our customers.”
