The global traveltech company, Flix is improving its checkout experience to streamline transactions, strengthen fraud prevention and reduce time-to-market following a new partnership with paytech Payrails.
The partnership between the two companies will see Payrails improve Flix’s offering as the firm offers long-distance travel options through its network of affordable, sustainable, and tech-driven transportation services. Said network currently consists of 5,600 destinations, and in 2023, saw 81 million passengers use the service. Flix needs a robust and adaptable payment solution to support its expansion and ensure localised payment services, and by partnering with Payrails, it is acquiring this.
Payrails facilitates integrations with local payment processors and methods, ensuring passengers can easily pay using their preferred options. The paytech’s modular payment system optimises authorisation rates, automates workflows, and enhances transaction efficiency across key regions such as Europe, North America, and Türkiye.
It also supports Flix’s continued expansion into South America and India. With smart routing, transactions are directed to the optimal processor, while automated retries and fallback mechanisms ensure reliability and business continuity.
Daniel Fürholzer, lead expert payments at Flix, emphasised the importance of a strong payment technology partner: “Partnering with Payrails feels like having a team that’s fully invested in our success. Their deep payment expertise, data-driven approach, and innovative mindset help us build scalable solutions that support Flix’s growing global customer base.”
Ensuring consumer saftey
As millions of passengers rely on Flix’s services, secure and compliant transactions remain critical. Payrails provides a secure infrastructure—trusted by publicly listed global companies—to protect transactions and ensure compliance with industry standards. Its fraud prevention product integrates real-time risk management tools to minimise fraud exposure and reduce chargebacks, strengthening Flix’s payment ecosystem and ensuring a secure travel booking experience for passengers.
Orkhan Abdullayev, CEO and co-founder of Payrails, highlights the company’s mission alignment with Flix: “We are proud to support Flix’s vision of transforming mobility and making sustainable, accessible travel a reality. Payments should be an enabler of growth and competitive advantage. By delivering a flexible, modular solution that adapts to Flix’s needs, we empower them to create frictionless payment experiences for customers across different geographies .”
