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    Home»Financial Technology»Forrester Study Finds Sumsub’s AML Tool Achieved 272% ROI Over Three Years
    Financial Technology

    Forrester Study Finds Sumsub’s AML Tool Achieved 272% ROI Over Three Years

    FintechFetchBy FintechFetchJuly 2, 2025No Comments2 Mins Read
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    Sumsub’s Anti-Money Laundering (AML) Transaction Monitoring solution delivered a 272% return on investment (ROI) over three years.

    The finding comes from a Total Economic Impact (TEI) study conducted by Forrester Consulting and commissioned by Sumsub.

    The study assessed the outcomes for an organisation that had adopted the solution, based on an interview with a decision-maker.

    It found that the company achieved breakeven in under six months, recovering its initial investment quickly while streamlining compliance processes.

    Before using Sumsub’s platform, the organisation faced operational inefficiencies, including fragmented systems, heavy manual work, and unstable spreadsheet-based tools.

    These issues caused delays, made it difficult to meet service level agreements, and increased the risk of human error.

    By centralising AML monitoring and automating key workflows, the solution helped reduce alert volumes and improve collaboration.

    The study found the organisation eliminated all time spent on manual alert generation, cut operational reporting time by 90%, and reduced case handling time by one-third.

    Rule updates became easier to manage without technical support, and audit preparation was also completed 90% faster.

    Andrew Sever
    Andrew Sever

    “Having spent the last decade working closely with compliance teams, we really understand the day-to-day challenges they face. Our data showed that 76% of fraud happens after onboarding, which makes ongoing monitoring just as important as the initial checks.

    That’s why our AML Transaction Monitoring is designed to give compliance officers, risk managers, and analysts a clear, unified view of operations—helping them spot suspicious activity faster, make better decisions, and keep financial transactions secure as threats evolve. With over 4,000 companies trusting us, we’re proud to support businesses in staying compliant and protected every step of the way.”

    said Andrew Sever, Co-founder and CEO at Sumsub.

     

     

    Featured image: Edited by Fintech News Singapore, based on image by revengestudio via Freepik



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