GXS Group has partnered with technology consultancy Thoughtworks to support the launch of its digital banking platforms in Singapore and Malaysia.
The group operates as GXS Bank in Singapore and GXBank in Malaysia and works closely with Indonesia’s Superbank, which shares the same parent companies, Grab and Singtel.
The three banks utilise a common core banking system, data architecture, and product infrastructure.
The collaboration focuses on developing a scalable and secure infrastructure to support GXS Group’s regional expansion.
Thoughtworks worked with GXS to create a modular technology system that allows for deployment across different markets while ensuring compatibility with regional ecosystems.
This infrastructure underpins GXS Bank’s retail and business banking products, including the GXS FlexiLoan in Singapore, which offers flexible repayment options based on a proprietary credit assessment model that integrates credit bureau data and insights from its ecosystem.
Superbank in Indonesia also utilises elements of this system as part of its operations.
Thoughtworks supported GXS Group in strengthening its engineering processes to enhance product development and scalability.
“We have bold ambitions to improve financial inclusion and support economic growth for our customers across the region. For us to achieve this, we knew we had to be nimble and that our build had to be modular and scalable.
Thoughtworks is a pioneer in the field of agile frameworks, and its disciplined approach, understanding of best practices, and engineering principles have been a strong support for our engineering teams as we built and launched two new digital banks in two countries in the space of a year. “
said Rajat Malhotra, Chief Technology Officer at GXS Bank.

“Over the past few years, banks have been aggressively adopting digital technologies to provide extraordinary banking experiences for customers.
By enhancing GXS Bank’s engineering culture and delivering a robust and scalable mobile platform solution, we are proud to have enabled GXS Bank to create and rapidly launch high-quality new digital banking services and accelerate their growth across the competitive Southeast Asia market.”
said Wayne Te Paa, Managing Director for Banking, Finance Services and Insurance, Thoughtworks Asia Pacific.
Featured image credit: Edited from Freepik