Revolut People, the performance management platform behind Revolut’s global growth to over 10,000 employees, is launching a suite of integrated AI-driven tools which aim to enhance talent management for companies.
Revolut is already rolling out these tools across its workforce, including AI-driven performance reviews, AI interview and summarisation, and AI-driven engagement surveys. It says the AI-powered tools will support managers throughout the entire employee lifecycle — from the very first interview, through to 360-degree performance management, thereby boosting engagement and culture.
Recognising inconsistencies in the hiring process for many tech companies, Revolut People aims to help these firms recruit high performers with precision. With its AI interview and summarisation tool, it looks to accelerate quality hiring by matching CV content to the job criteria and assessing interview performance. Without the need to manually record insights, interviewers can be more engaged and present in the conversation in the knowledge that quality feedback is being assimilated by AI.
Talented interviewers hire better candidates, often hiring high performers on the first try. With this in mind, Revolut People now also assesses interviewer performance and provides feedback on the quality of their interviews, enabling them to constantly improve their hiring skills.
Andrei Oprisor, head of People product at Revolut, commented: “Businesses that prioritise recruiting top-tier talent need a people product that they can rely on to help them nurture their employees, figure out where development is needed, and retain those top players.
“That’s where the balance between AI and the human element comes in. Real talent development happens face-to-face by managers inspiring their direct reports. AI is increasingly capable of handling the data and admin side, freeing up more time for managers to focus on guiding talent towards the next step in their careers, as well as figuring out new ways to build cultures and drive positive change for those A-players.”
Enhancing the entire talent lifecycle
Performance reviews remain a critical aspect of the talent lifecycle, as businesses look to benchmark and grow the skills of their workforce, and employees strive to take the next step in their career, but can be subjective and a drain on time.
Revolut’s AI performance review tool pulls information from employee feedback, one-on-one meetings, and looks at skills they’ve used outside of their job description to create more complete performance reviews. This automated process gives managers a clearer picture of their team’s performance, and helps managers focus on meaningful development conversations rather than data collection.
Meanwhile, engagement surveys have long been a key way to get to the bottom of what employees want out of their day-to-day, but often require time-consuming decoding of results to understand a team’s true feelings. With AI, people leaders and HR teams don’t need to choose between quality actions and efficiency: it can digest survey findings and generate actions and themes for managers to focus on when driving tangible change for their teams.
Having built the People platform in-house to manage its own rapid growth, Revolut brought the offering to market in 2023, with the product initially available to businesses in the UK and EEA.
