In Thailand, there is a pressing issue of high-interest informal lending, leaving many underserved citizens in a loop of debt they cannot escape. Looking to tackle this issue, Mambu, the SaaS cloud banking platform, has partnered with the Government Savings Bank (GSB) of Thailand, by launching a new application: Good Money (Money DD).
Good Money was created to offer new opportunities for underserved Thai citizens, providing them with accessible, fair loans, and reducing their reliance on high-interest informal lending. The app has been successfully launched and live since April 2024, and is built on Mambu’s cloud banking platform, which powers its responsible lending solutions.
Endorsed by the Bank of Thailand, Good Money combines innovative technology with a mission to uplift Thai citizens through fair and responsible financial practices. Furthermore, the reach of this product is vast due to GSB serving a third of the Thai population.
Success in early doors
The app leveraged Mambu’s composable cloud-native lending engine to go live within eight months. It is underpinned by Google Cloud’s integrated platform services, which include workload-optimised infrastructure, database management, container orchestration, hybrid networking, and network security, to ensure scalability, resilience, high performance, and low latency.
During the pilot phase of the project launch, Good Money had already processed 100,000 loans, while supporting the acquisition of over 10,000 clients and the management of 200 million Thai baht (5,586,910 EUR). With a target of reaching 500,000 borrowers and achieving a tenfold loan uptick within four years, Money DD represents a crucial step toward reducing reliance on traditional, outdated lending practices and enhancing financial inclusion in Thailand.
Mark Geneste, chief revenue officer of Mambu said: “Our partnership with Good Money (Money DD) is an important milestone in our growth journey in the Asia Pacific region and has seen some of our strongest pilot results yet. The work the organisation is doing to ensure fair financial support for underserved citizens in Thailand resonates well with Mambu’s values and mission, and we look forward to continuing to collaborate with Money DD in the future.”
Creating a more responsible, transparent lending experience
The new application leverages advanced technologies for assessing repayment capacity and adjusting interest rates based on borrowers’ financial behaviour. This approach ensures a more responsible, transparent lending experience for both banks and citizens. Money DD offers personal loans and nano finance options, with interest rates starting at 19 per cent annually, catering to both personal and small business needs.
“Mambu’s flexible cloud-native solution, underpinned by Google Cloud’s serverless architecture, has been instrumental in realising the vision of Money DD and helping us go to market with our new proposition in just a few months,’” said Sirinun Jiradilok, managing director of Money DD.
“Thanks to Mambu ’s ability to deliver scalable, customer-centric financial services, we’re truly setting a new standard in the development of financial tools, delivering an accessible and comprehensive digital lending experience and helping to create a more equitable financial ecosystem for Thailand’s underserved communities.”
Annop Siritikul, country director, Thailand, Google Cloud said: “Google Cloud’s longstanding partnership with Mambu has enabled it to provide a modern platform that financial institutions are embracing to deliver digital banking products and services that their customers can depend on.
“Together, we are pleased to be supporting Money DD’s vision of improving financial access for underserved segments across Thailand. Building on the successful launch of Good Money, Mambu’s composable platform will also make it easier for Money DD to take advantage of the latest technology advances, such as enterprise-grade generative AI and agentic AI, to drive new levels of efficiency, personalisation, and customer satisfaction.”
