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    Home»Financial Technology»UOB Launches Bank-Wide Initiative to Upskill Employees for AI-Driven Workplace
    Financial Technology

    UOB Launches Bank-Wide Initiative to Upskill Employees for AI-Driven Workplace

    FintechFetchBy FintechFetchOctober 2, 2025No Comments2 Mins Read
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    UOB is rolling out an artificial intelligence (AI) training drive across the bank to prepare employees for a workplace transformed by digital disruption.

    The initiative aims to equip staff with technical skills and the confidence to adapt as AI reshapes jobs and business processes.

    All employees will receive training in generative AI and automation, while those in specialised roles will deepen their expertise in areas such as data science.

    The bank is also grooming innovation champions to encourage the use of new tools and drive operational improvements.

    The initiative builds on UOB’s Better U Pivot Programme, which helps staff reskill and move into growth roles through personalised pathways.

    Since its launch in 2019, more than 26,000 employees across the bank’s markets have taken part in Better U training.

    To expand its efforts, UOB signed a Memorandum of Understanding with the Institute of Banking and Finance, Workforce Singapore and Ngee Ann Polytechnic.

    The agreement covers training, job redesign, career advisory and research to support employees in adapting to AI.

    The bank has also introduced IBF-accredited prompt crafting workshops to help staff apply generative AI in daily work.

    UOB has set up an Innovation Academy to complement these programmes with courses in AI, data and blockchain.

    It will provide hands-on pathways to strengthen data expertise and foster experimentation across the organisation.

    The bank said the initiative aims to build a resilient workforce ready for digital transformation while continuing to deliver improved customer experiences.

     

     

    Featured image: Edited by Fintech News Singapore, based on image by UOB



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