The excitement of travelling can be halted when the topic of finances arises. It can be complicated trying to find the best rates to ensure you can enjoy the holiday or business trip to its fullest extent. Looking to provide customers with the best offering that will secure lifelong loyalty, foreign exchange brand Travelex has launched Travelex Plus.
Travelex Plus is a new loyalty scheme that offers its customers a lifetime of exclusive deals, discounted exchange rates, currency rate sales and price freezes. Travelex’s customers can now benefit from member-only rates on all in-bureau purchases, including when purchasing travel cash or topping up their pre-paid Travelex Money Card, all at zero per cent commission.
In addition to member-only rates, Travelex Plus members will also enjoy an additional first-trip discount, valid on all online and app purchases, during the first 30 days of their membership, as well as subsequent members-only online rate sales at regular intervals throughout the year. Furthermore, whenever a currency hits its best rate in 30 days, Travelex Plus will notify members and freeze the price of that currency for users until 7am the next day.
The scheme, which is now live in the UK, will also expand to other regions throughout the year with further customer perks and benefits to be rolled out.
“Travelex Plus offers customers a brilliant range of exclusive lifetime discounts that drive maximum value across cash and card. The scheme also enables us to build more personable, lifelong relationships with our customers and enhance their omnichannel experience. We look forward to seeing the scheme develop over the coming months, with an eye to expanding it to new markets later in the year,” said Simon Jackson, chief customer officer, Travelex.
Ensuring customers have the best experience
The loyalty scheme has been built using Travelex’s latest technology and data to strengthen its customer benefits and engagement, underpinned by its strategic shift towards establishing lifelong, re-marketable customer relationships. Through Travelex Plus, the firm aims to drive increased customer loyalty, retention and re-acquisition, whilst data from the programme will enable Travelex to further develop its understanding of its customers and their travel money needs.
To celebrate the launch of the new loyalty scheme Travelex will be running two pre-summer Travelex Money Card promotions for the scheme, rewarding new members with £40 additional currency when they load over £600 onto their TMC, or £20 additional currency when they load between £300 and £599.99 onto their TMC. The promotions will run between:
- 1 – 21 April 2025
- 10 – 20 May 2025
- 16 June – 1st September 2025
UK customers can sign up to Travelex Plus for free by simply providing their email address during their next transaction, whether in-bureau, online or via the app, and can opt out at any time.
